Timekeeping is pretty easy with this software. There has been turnover with our contacts at Kronos and we've been kind of left up in the air without a rep on the Kronos side to help us resolve issues. We were quoted 20-30 hours to do a custom report that I finally decided to do myself and was able to do it in a couple of hours. Overall experience has been less than satisfactory, especially with upgrading from v7 to v8. We do all of our timekeeping with the software and for that it has been working ok. Set up is not intuitive and often convoluted. Additionally, while the customization is great, the set-up is not easy or user friendly. I understand that it was separately engineered, but we are having to compromise our needs in order to get the system to work the way we want it. We hate how ATK functionality is not incorporated with the actual product itself. In order to accomplish this we needed ATK. We are implementing and needed some functionality - reminders to take a lunch break and not allowing non-exempt employees to approve their time with missing punches. I like that the software is also flexible in how the end user experiences it. It also is able to comply with the many time and attendance laws - which is a plus since we are a global firm. The building blocks set up allows for a lot of customization. Nonetheless, we remain positive about our approach and implementation and look forward to starting up with a beta group soon. In all honestly, it was deflating to our team. Multiple specialists (ATK, Workforce Central, Interface) have joined the team and every time we start from the beginning explaining our needs and our set-up. We have had a difficult experience with our project manager as far as keeping us on time and on track. Additionally, implementation has been rocky. Many of the promises during sales did not pan out as we had hopped during implementation. Unfortunately, balls have been dropped between sales and implementation.

We did not have a time and attendance system before, so this is a major upgrade. Overall the experience has been positive.

Kronos time attendance